Introduction
NewGens Pte Ltd. (“NewGens”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (Singapore) (“PDPA”) and other applicable data protection laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
We may collect information that you voluntarily provide through our website, including:
- Name
- Email address
- Contact number
- Company name
- Any information submitted through contact forms
We may also collect certain technical information automatically, such as IP address, browser type,
device information, and website usage statistics.
Depending on your interaction with us, we may also collect your job title, organisation, business address, correspondence, event registrations, enquiry records, marketing preferences, browser information, device identifiers, cookies, website logs and any other information you voluntarily provide.
How We Use Your Information
We may use the information collected to:
- Respond to enquiries and requests
- Provide information about our products and services
- Improve website functionality and user experience
- Maintain website security
- Comply with legal obligations
- Provide quotations and proposals
- Process requests for demonstrations, webinars and events
- Perform customer onboarding
- Deliver products and services
- Provide technical support and maintenance
- Administer contracts and software licences
- Process payments and invoices
- Conduct due diligence and compliance screening
- Prevent fraud, cybersecurity incidents and misuse
- Improve our products and services
Legal Basis for Processing Personal Data
We process personal data where permitted by applicable law, including where you have provided consent, where processing is necessary to perform a contract, comply with legal obligations, establish or defend legal claims, or for our legitimate business purposes.
Cookies
We use use cookies and similar technologies to improve website functionality, analytics, performance monitoring and user preferences. Most browsers allow you to control cookies through browser settings.
Third-Party Services
Our website may contain links to third-party websites. We may also engage cloud hosting providers, CRM providers, analytics providers and IT service providers to support our business. Such providers are required to protect personal data under appropriate contractual obligations.
International Transfers of Personal Data
Personal data may be transferred outside Singapore where our service providers or business partners operate. Where this occurs, we will take reasonable steps to ensure a comparable standard of protection in accordance with the PDPA.
Data Sharing
We do not sell, rent, or trade personal information. . We may disclose personal information to service providers, affiliates, professional advisers, auditors, insurers, regulators, courts, law enforcement agencies, or parties involved in a merger or business restructuring, where appropriate safeguards apply.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, enforce contractual rights or as otherwise permitted by law. Personal data will thereafter be securely deleted, anonymized or disposed of.
Data Security
We implement appropriate administrative technical and physical safeguards including access controls, encryption where appropriate, authentication mechanisms, secure infrastructure, periodic security reviews and employee confidentiality obligations.
Your Rights
Subject to applicable laws, you may request access to or correction of your personal data, withdraw consent where applicable, enquire about our handling of your personal data, or contact our Data Protection Officer regarding privacy concerns. We will respond in accordance with applicable law.
Marketing Communications
Where permitted by law or with your consent, we may send information regarding our products, services, newsletters, webinars and events. You may opt out at any time using the unsubscribe mechanism or by contacting us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
Data Protection Officer
NewGens has appointed a Data Protection Officer responsible for overseeing compliance with applicable data protection laws. Privacy enquiries may be directed to the contact details below.
Contact Us
NewGens Pte Ltd
Website: https://www.newgens.com.sg
Email: contactus@newgens.com.sg
Registered Address: [320 Serangoon Road #14-01 Centrium Square S218108]
Policy Information
Effective Date: 26/06/2026
Last Updated: 26/06/2026
Version: 1.0